How can we help?

Go to the band settings page and click Connect TikTok. You will be redirected to TikTok's official authorization page where you log in with your own TikTok credentials. After granting permission, you are returned to AIDriven Bands with the connection active. AIDriven Bands stores only the resulting access token — your TikTok password is never seen or stored.

Create a new campaign, select TikTok as the platform, upload your video, write your caption, and set a publish date and time. Review the post details on the confirmation screen — including the commercial content declaration if applicable — then confirm. The platform will publish the video at the scheduled time via the TikTok Content Posting API.

TikTok requires creators to disclose when a video contains branded content or paid promotion. The TikTok publishing form in AIDriven Bands includes a commercial content field where you indicate whether the video is brand-organic, includes paid promotion, or neither. This information is passed to TikTok via the API when the post is published.

You can revoke access from two places: in AIDriven Bands (band settings → Disconnect TikTok), or directly in your TikTok account under Settings & Privacy → Security → Authorized apps. Revoking access stops all future publishing until you reconnect.

If a post fails (due to an expired token, platform error, or network issue), it is marked as Failed in the campaign dashboard. No retry happens automatically — the operator is expected to review the error, reconnect the account if needed, and reschedule the post manually.

All OAuth access tokens and session credentials are encrypted at rest using AES-256-GCM. Encryption keys are stored separately from the database. The platform runs over HTTPS with a Let's Encrypt TLS certificate. Media files are deleted from the server after a post is successfully published.

Send an email to diogocn@gmail.com with the subject line Data deletion request and include the band name and account email. We will process the request and confirm deletion within 30 days.